Customers-Be Aware
Do’s and Don’ts of ATM transactions
Do’s
Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)
After completion of transaction ensure that welcome screen is displayed on ATM screen
Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
Look for extra devices attached to the ATMs that looks suspicious
Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorised transaction
Check the transaction alert SMSs and bank statements regularly
If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
Immediately check your phone for SMS for debit amount
Don’ts
Do not write your PIN on the card, memorise your PIN number
Do not take help from strangers or handover your card to anyone for using it
Do not disclose your PIN to anyone, including bank employees and family members
Do not allow the card to go of your sight when you are making a payment
Avoid speaking on the mobile phone while you are transacting
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